Terms of service
Online Store Terms
SG Education operates an online store through which customers can browse and purchase educational supplies, art materials, stationery, technology products and related goods.
By placing an order through our website, you confirm that the information you provide is accurate, complete and current. You agree that SG Education may use this information to process your order, arrange delivery, communicate with you regarding your purchase and provide customer support.
We reserve the right to refuse or cancel any order where necessary, including where products are unavailable, pricing errors occur, suspected fraudulent activity is identified, or where we are unable to fulfil the order for reasons outside our control.
Product Information
We make every effort to ensure that product descriptions, images, specifications and pricing information displayed on our website are accurate.
However, colours and appearance may vary depending on your device settings and display. Product packaging, specifications and availability may occasionally change without notice.
SG Education reserves the right to update product information, correct errors, change prices or discontinue products where necessary.
Orders and Payment
When you place an order through our website, you are making an offer to purchase the selected products.
An order confirmation email confirms that we have received your order request; it does not necessarily constitute acceptance of your order. Your order will be accepted once payment has been processed and the goods have been prepared for dispatch.
Payment must be received before goods are dispatched.
All prices shown on our website include applicable VAT unless otherwise stated.
We accept payment methods made available through our online checkout process.
Delivery
We aim to process and dispatch orders promptly. Delivery times provided are estimates and may vary depending on location, availability, courier delays or circumstances outside our reasonable control.
SG Education is not responsible for delays caused by delivery providers, customs processes or events beyond our control.
Risk in the goods passes to the customer once delivery has been completed.
Returns and Consumer Rights
Customers within the European Union have rights under applicable consumer protection legislation, including the right to cancel certain online purchases within 14 days of receiving the goods.
Please refer to our Returns & Refunds Policy for full details regarding eligibility, exclusions, return procedures and refund processing.
Nothing in these Terms affects your statutory rights as a consumer under Irish or European Union law.
Website Use
You may use this website only for lawful purposes.
You must not:
- Use this website in any way that breaches applicable laws or regulations.
- Attempt to gain unauthorised access to our website, systems or customer accounts.
- Introduce viruses, malicious code or harmful material.
- Copy, reproduce, modify or exploit website content without our written permission.
Intellectual Property
All content on this website, including text, images, graphics, logos, designs, product information and other materials, is owned by or licensed to SG Education and is protected by applicable Irish, European Union and international intellectual property laws.
You may view and use website content for personal, non-commercial purposes only. Any reproduction, distribution or commercial use requires prior written permission from SG Education.
Third-Party Services
Our website may use third-party services and integrations, including payment providers, delivery partners and Shopify services, to operate our online store.
These third parties may process information necessary to provide their services. SG Education is not responsible for the policies or practices of third-party providers.
Shopify Platform
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
While Shopify provides the technology supporting our online store, purchases made through this website are transactions between you and SG Education.
Shopify is not responsible for products purchased from SG Education, customer service issues, returns, refunds or disputes arising between you and SG Education.
Privacy and Personal Information
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing orders, you consent to the collection and processing of information necessary to provide our services, fulfil orders, process payments and communicate with you.
Governing Law
These Terms of Use and any separate agreements entered into through this website shall be governed by and interpreted in accordance with the laws of Ireland.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Ireland.
Contact Information
Questions regarding these Terms of Use can be sent to:
SG Education
Unit 8a, Old Dublin Road Business Park
Carraroe, Sligo
Ireland
F91 WN80
Email: sales@sgeducation.ie
